About This Privacy Policy
Guardsman Security Services Ltd respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation, apply for work, become a client or supplier, or otherwise interact with our business.
For the purposes of UK data protection law, Guardsman Security Services Ltd is the controller of personal data where we determine how and why that information is used. You can contact us using the contact details published on this website.
Information We May Collect
Depending on your relationship with us, we may collect and process:
- identity information, such as your name and date of birth where relevant;
- contact information, including your address, telephone number and email address;
- business information, including company name, job title and work contact details;
- recruitment and employment information, including CVs, work history, qualifications, licences, vetting information, right-to-work information and references;
- client and supplier records, including enquiries, quotations, contracts, invoices and correspondence;
- security and incident information where relevant to the services we provide;
- website and technical information, such as IP address, browser information, device information and website usage data; and
- any other information you choose to provide when contacting us.
How We Use Personal Information
We may use personal information to:
- respond to enquiries and provide quotations;
- provide, manage and improve our security services;
- manage client, supplier and subcontractor relationships;
- recruit, vet, deploy and manage personnel;
- process payments, invoices and business records;
- manage incidents, complaints, investigations and legal claims;
- meet licensing, regulatory, employment, tax and other legal obligations;
- protect our business, personnel, clients and systems from fraud, misuse or security threats; and
- operate and improve our website and communications.
Lawful Bases
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include performance of a contract, taking steps before entering into a contract, compliance with a legal obligation, our legitimate interests, consent, or another lawful basis permitted by UK data protection law.
Where special category or criminal-offence data is processed, we will rely on an appropriate additional condition where required by law.
Sharing Personal Information
We may share personal information where necessary with clients, authorised employees, subcontractors, professional advisers, insurers, payroll or pension providers, technology and hosting providers, vetting or screening providers, regulators, law-enforcement bodies and other organisations where there is a legitimate and lawful reason to do so.
We do not sell personal information.
International Transfers
Where personal data is transferred outside the United Kingdom, we will take appropriate steps to ensure that the transfer is lawful and that suitable safeguards are in place where required.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, contractual, insurance, accounting and operational requirements.
Retention periods vary depending on the type of record and the reason it is held. Information that is no longer required will be securely deleted or anonymised where appropriate.
Data Security
We use appropriate organisational and technical measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction. Access to personal data is limited to those who have a legitimate business need to use it.
Your Rights
Subject to applicable law, you may have rights in relation to your personal data, including the right to request access, correction, deletion, restriction, objection, data portability and, where processing is based on consent, withdrawal of that consent.
Some rights are subject to legal limitations or exemptions. We may need to verify your identity before responding to a request.
Cookies & Website Analytics
Our website may use cookies and similar technologies to support essential functionality, security, analytics and user experience. Where consent is required, non-essential cookies will not be used until the appropriate consent has been obtained.
Further information about the cookies used on this website should be provided through the website's cookie notice or consent-management tool.
Complaints
If you have a concern about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to raise a complaint with the Information Commissioner's Office, the UK's data protection regulator.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations. The latest version published on our website will apply.
Policy Review
This policy is intended to be reviewed at least annually and sooner where there is a significant change in legislation, company operations or relevant risk.